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Shipping and Refund Policy

1. Delivery Charges

1.1 Delivery Charges for Orders Below Rs 1000: For orders with a value below Rs 1000, a delivery charge of Rs 70 per item may be applied. The exact delivery charges for individual products can be found in your order summary.

1.2 Free Delivery for Orders of Rs 1000 or Above: Orders with a value of Rs 1000 or above are eligible for free delivery.

2. Estimated Delivery Time

2.1 Procurement and Shipping: We strive to procure and ship items within 4-7 days. Please note that business days exclude public holidays and Sundays.

2.2 Factors Affecting Delivery Time: The estimated delivery time depends on the availability of the product, the destination to which the order is being shipped, and the terms and conditions of our delivery partners.

3. Hidden Costs

3.1 All-Inclusive Prices: There are no hidden charges when you make a purchase with us. The list prices displayed on the product page are final and all-inclusive. The price you see is exactly what you will pay, along with applicable delivery charges if any.

3.2 Pin Code Verification: To obtain more accurate delivery times, please enter your default pin code on the product page. This will provide you with the most up-to-date information regarding delivery.

4. Shipping Limitations

4.1 Unserviceable Areas: Please enter your pin code on the product page to check if we can deliver to your location. At times, we or our delivery partners may choose not to ship to certain areas, and this decision is at their discretion.

4.2 Cash on Delivery (COD) Limitations: The availability of COD as a payment option depends on the ability of our courier partner to accept cash at the time of delivery. COD availability may vary based on the destination and order value. Please enter your pin code on the product page to check if COD is available in your location.

5. Refund Policy

5.1 Returns of Cosmetic Products: There is no returns or refunds provided. As it is a Cosmetic products.

5.2 Non-Delivery Issues: In the event that you did not receive your order but received a delivery confirmation SMS/Email, please report the issue within 7 days from the date of delivery confirmation. We will investigate the matter accordingly.

If you have any further questions or concerns regarding our shipping and refund policies, please feel free to contact our customer support team at info@bhartitaneja.com.

It all started with a vision – a vision to paint the entire world in the canvas of beauty by turning each person beautiful by infusing a great amount of confidence in them. This pious vision of Veteran Beauty Expert, Dr Bharti Taneja is now known as the chain of the-most-sought-after Beauty Clinics & Academies called "Bharti Taneja Alps Beauty Group".

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